Application deadline date has been passed for this Job.
Curogram
Job Overview
Job Description:- Answer tickets sent to Zendesk.
- Tagging the concern (e.g., messaging, templates, etc.) sent to Zendesk
- Coordinate with the supervisor for unfamiliar concerns.
- Sending reports by the end of the day on how many tickets were solved and what needs to be followed up.
- Call the client if necessary.
Qualifications:
- Computer Literate
- Excellent verbal and written English
- With at least 3 years of BPO experience (CSR / TSR / Sales) but would not consider profiles not less than a year.
- Organized and disciplined - consistency in attendance
Perks:
- Free Meal per day
- Free Snacks
- Free Parking space
- Free shuttle service
- Fixed weekends off
- Quarterly Bonus
- Profit-sharing by the end of the year
- Transportation Allowance
Job Detail
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Keywordscustomer, customer service, services, BPO, business, customer care, associate, representative, customer service representative