Customer Care Team Lead

Application deadline date has been passed for this Job.
Curogram
  • Post Date: April 30, 2021
  • Applications 0
  • Views 154
Job Overview

-Supports the company’s customer service activities by directing and overseeingteam members, resolving customer questions or complaints, and developingprograms and procedures to enhance productivity and performance.
- Manages and leads a team of employees. Communicates company goals, safetypractices, and deadlines to team.
- Provides help to management, including hiring and training, and keepsmanagement updated on team performance
- Develops strategies to promote team member adherence to company regulationsand performance goals
- Conducts team meetings to update members on best practices and continuingexpectations
- Maintain and cultivate an effective working relationship with internal andexternal customers (Excellent Client Management skills).

Job Detail
  • KeywordsCustomer Care, Manager
  • Experience(In Years)2
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