Call Center Agent

Application deadline date has been passed for this Job.
Linkserve Solutions BPO Inc
  • Post Date: March 15, 2024
  • Applications 0
  • Views 159
Job Overview

Be part of a passionate team and create opportunities!


CALL CENTER AGENT (OUTBOUND)


Job Description:

Outbound calls for surveys, lead generation, event invitation and/or sales
Inbound calls to resolve customer queries or close lead/sales
Data entry to update customer relationship management (CRM) software
Respond to emails
Create reports using Microsoft Office and Google Drive
Meet service level agreements set forth
Perform other duties as assigned


Qualifications:

  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply


MUST HAVE the following equipment:

  • Hardware: Laptop/Desktop (at least Pentium processor and 8 GB RAM)
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
  • Internet connection: Wired connection; minimum of 10 Mbps
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype


So, why join us?

  • Permanent work-from-home
  • Full Time and Long Term Employment
  • Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • Opportunity for regularization and promotion
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday 
  • Training: less than a month


WE LOOK FORWARD TO MEETING YOU!

Job Detail
  • KeywordsCall Center Agent
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